Policies

QUALITY GUARANTEE

Queendom Cultivation strives to produce the highest quality possible. Please inspect your product carefully immediately upon receipt. At our discretion, We will make reasonable repairs on items purchased from QueendomCultivation.com within 90 days from the date of purchase.

Please address repair inquiries to QueendomCultivation@gmail.com

RETURNS/EXCHANGE

  • ONLINE
    Queendom Clutivation proudly stands behind the design and quality of our products. If for any reason you are not satisfied with your purchase, you may return it within 10 days of the receipt for a full refund (not including shipping). The item must be returned in the same condition by which it was received and in its original packaging to assure full credit. No item can be accepted for return or exchange which bears any indication that it was worn.
     
  • SHIPPING RETURNED MERCHANDISE
    We recommend that customers shipping returned merchandise request adequate insurance to cover the purchase price of the shipment as well as lost parcels. Customer should also obtain a tracking number. Queendom Cultivation will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. We reserve the right to refuse return of any merchandise that does not meet the above return requirements in Queendom Cultivation's sole discretion.
     
  • SALE & REDUCED MERCHANDISE
    All purchased sale and reduced merchandise are final.

CHANGES & CANCELLATIONS

If you wish to cancel your order please send an email as soon as possible to queendomcultivation@gmail.com We will make every effort to accommodate your request. However, we will not be able to honor this request once the item has been prepared for shipping.

please refer to our return policy instructions. 


PRODUCT AVAILABILITY

All products are subject to availability. We reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We will inform you if we are unable to fill your order.


PAYMENT & PRICING

Queendom Cultivation accepts the following forms of payment for online purchases:
- MasterCard
- Visa
- PayPal
- Discover

Prices displayed on the Queendom Cultivation website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.

Queendom Cultivation charges state, local and county taxes on online transactions, as required by applicable laws. Please note that your on-screen transaction total reflects estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated tax.